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The goal of business intelligence (BI) is to summarize massive amounts of disparate corporate
data into succinct information that can help managers better understand their business processes, make informed decisions,
and improve organizational efficiency. BI, for example, gives managers the ability to amalgamate enterprise-wide data into
specific metrics that link customer service objectives to the performance of the sales force. In today’s strapped economy,
accurate BI metrics are even more critical for measuring and managing business performance. Many technologies contribute to
BI solutions, including databases, data warehouses, data marts, analytic processing, and data mining, among others. BI
acquires data from multiple platforms and provides ubiquitous access. This presents numerous technical and managerial
challenges. Among these challenges are data warehouse development methodologies, data consolidation from multiple sources,
web integration, data visualization, real-time business metrics, data-mining applications, and issues related to securing
and protecting data, infrastructure and the resulting intelligence. This mini-track aims to promote innovative research in
these BI domains.
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