AMCIS 2007@KEYSTONE -- CONFERENCE TRACK(MINI TRACK)

Business Process Automation

and Management

E-Business & Services

Chair(s): Amit V. Deokar (amit.deokar@dsu.edu)
University Affiliation: Dakota State University
Phone: 1-605-256-5324
SIG URL: http://www.sigpam.org/

Description:

Over the past 15 years attitudes toward business processes have changed significantly within organizations. What started with Total Quality Management initiatives and continued through Business Process Reengineering (BPR) projects of the early1990s has evolved into a comprehensive management practice that permeates both the business and the technology side of organizations. Business Process Management (BPM) can be defined as methods and tools surrounding the definition, implementation, and improvement of lateral processes in organizations. The use of Business Process Automation technology in this context promises significant efficiency gains for the enterprise through the automated coordination of activities, process participants and the integration of applications. It plays a significant role in both intra-organizational and inter-organizational process design. On the business side, the standardization of XML-based data exchange protocols enables companies to integrate their processes independent of the underlying technology. On the technical side, the use of software architecture frameworks such as the Service-Oriented Architecture enables designers of workflow applications to integrate both legacy systems and internet technology with relative ease. This minitrack will address issues related to the management of business processes as well as technologies for process automation.

The mini-track will focus on:

Business Process modeling, modeling languages and design patterns
Strategies for Business Process Design
Business Process Management Governance
Business Process Management Maturity
Business Process Automation and Workflow Management
Business Process Monitoring and Controlling
Design theory for intra- and inter-organizational process automation technology
Development and evaluation of alternative BPM system architectures
Web services collaboration and choreography
Standardization of web services and workflow technology
Integration of BPM systems with other technologies such as management information systems, groupware, electronic commerce, customer relationship management systems etc.
Workflow verification and validation techniques
Application of intelligent agents to BPM systems
Management of embedded processes (e.g. in ERP, CRM systems)
Industry Case Studies