|
Consumer-centric healthcare approach is emerging in today's healthcare system. Online health information and personal health records (PHR) concepts accelerated the adoption of this new phenomenon globally. PHR is also part of a boarder movement towards the electronic health records (EHR) which is defined as the collection of any information in electronic form about a person that needs to manage and improve their health or the health of the population of which they are a part. Collection of health records that are generated and stored by several organizations in different times and locations introduces a challenge from information systems research perspective. This new way of storing lifelong records will require inter-organizational record sharing procedures and protocols to be developed. Existing standards cannot provide a comprehensive solution for the integration needs of the healthcare organizations. There is a need for studying the requirements of these new systems and developing standards that are essential for successful consumer-centric implementations.
The theme of this minitrack is Consumer-Centric Health Information Systems with an emphasis on the health records such as EHR, PHR, and electronic medical records (EMR)and health information provided and/or accessed through online portals and other innovative technologies. Introduction of these systems raises a spectrum of IS research issues at different levels. At the user level, studying the acceptance and adoption of these systems by healthcare professionals and consumers will provide insights for future implementations of consumer-centric health technologies. Impacts of consumer-centric systems in healthcare on issues such as ownership, access control, and standards also need consideration. Understanding the elements of managing personal data that is electronically generated and stored for use by several entities requires attention of IS researchers. At the technology level, studying the design, implementation, integration, and scalability issues in addition to the challenges involved in creating standards is necessary. Utilization of EHR, online health information tools, and context aware technologies within healthcare organizations is expected to introduce changes in the existing workflows and processes. Records that are generated by different institutions and organizations will be shared and utilized in the future of healthcare. It is also important to remember that paperless health office is not the goal of EHR but better quality of service. These are some of the issues that are raised at the organizational level. Finally, at the policy level, consideration of privacy, legal and ethical concepts is essential. We invite papers that address issues regarding users, technology, organizations, and policy levels. We are also looking for quantifiable and/or qualitative analysis of results that indicate improvement or deterioration of health care service quality through such implementations.
|