Current Courses

• BUS 625   Negotiation and Conflict Management (Denver Executive MBA)

• MGT 476   Negotiation and Conflict Management

Academic Positions

• Associate Professor of Management, Colorado State University, July 2006 – Present

• Assistant Professor of Management, Colorado State University, August 2000 – June 2006

• Lecturer, Department of Management, Arizona State University, August 1997 - August 2000
   

Education

• Ph.D. Arizona State University, 1998

• M.A. University of Southern California, 1990

• B.S. Arizona State University, 1988

Honors & Recent News

• Exemplary Service Award from the International Association for Conflict Management (2008)

• Reviewer Award from Negotiation and Conflict Management Research (2007)

• Outstanding Service Award from the International Association for Conflict Management (2007)

• Bartels & Co. CPAs, LLC Junior Research Fellow (2004-2006)

• Ex-Officio member (standing) of the Executive Board of Directors for the International Association for Conflict Management (2006-2008)

• Appointed Web Manager, Conflict Management Division, Academy of Management (2005 - 2008)

• Appointed Editor, SIGNAL, the official newsletter for the International Association for Conflict Management (2006 - 2008)

• Elected, Representative-at-Large, Board of Directors, Conflict Management Division, Academy of Management (2004-2006)

• Editorial Review Board for the journal of Negotiation and Conflict Management Research (2006-Present) a publication the International Association for Conflict Management

• Editorial Review Board for The International Journal of Conflict Management  (2003-Present)

• 2002 Outstanding Service Award presented by the Conflict Management Division, Academy of Management

Current Research & Interests

• Dr. Gross' current research interests focus on conflict with managing experience design and delivery, diversity in groups, and perceptions of competence and conflict management.

Publications

• Hogler, R., Gross, M.A., & Byrne, Z. (Forthcoming). Making governance work: Nonunion arbitration as a method of dispute resolution for university faculty. International Journal of Conflict Management.

• Hogler, R., Gross, M. A., Hartman, J. L., & Cunliffe, A. L. (2008). Meaning in organizational communication:  Why metaphor is the cake, not the icing.  Management Communication Quarterly, 21(3):  393-412.

• Hopkins, W. E., Hopkins, S. A, & Gross, M. A.  (2005). Cultural diversity recomposition and effectiveness in monocultural workgroups. Journal of Organizational Behavior, 26(8), 949-964.

• Gross, M. A. & Hogler, R. (2005). What the Shadow knows: Exploring the hidden dimensions of the consumer metaphor in management education. Journal of Management Education, 29(1), 3-16.

• Pullman, M. E., & Gross, M. A. (2004).  Ability of experience design elements to elicit emotions and loyalty behaviors.  Decision Sciences, 35(3), 551-578.

• Gross, M. A., Guerrero, L. K., & Alberts, J. K. (2004). Perceptions of conflict strategies and communication competence in task-oriented dyads, The Journal of Applied Communication Research, 32(2), 249-270.

  Notable Information: Nominated for the Best Article Award at the 19th Annual Conference of the International Association for Conflict Management, Montreal, Quebec.

  Notable Information: Nominated for the Outstanding Article Award for the 2005 Annual Conference of the National Communication Association, Applied Communication Division, Boston, MA.

• Pullman, M. E. & Gross, M. A. (2003). Welcome to your experience: Where you can check out any time you'd like, but you can never leave. The Journal of Business and Management, 9(3), 215-232.

• Gross, M. A. (2003). Family Business. In J. J. Ponzetti, R. R. Hamon, Y. Kellar-Guenther, P. K. Kerig, T. L. Scales, and J. M. White (Eds.), International Encyclopedia of Marriage and Family Relationships. New York: Macmillan Reference USA.

• Gross, M. A. (2002). Managing through the kaleidoscope: Diverse perspectives on conflict and decision-making in organizations. Journal of Business and Management, 8(3), 213-215.
  Notable Information: Served as guest editor, special issue on Conflict and Decision Making in Organizations, Journal of Business and Management, 8(3) 213-334.

• Gross, M.A., & Guerrero, L. K. (2000). Managing conflict appropriately and effectively: An application of the competence model to Rahim’s organizational conflict styles. The International Journal of Conflict Management, 11(3), 200-226.

  Notable Information: Nominated for the Most Influential Article Award at the 2006 Annual Conference of the Academy of Management's Conflict Management Division, Atlanta, GA.

  Notable Information: Nominated for the Best Article Award at the 15th Annual Conference of the International Association for Conflict Management, Park City, Utah.

Proceedings & Recent Presentations

• Hopkins, W. E., Gross, M. A, & Hopkins, S. A. (2008) A conceptual assessment of absorptive capacity through the lens of Diversity. Proceedings of the Decision Sciences Institute Annual Meeting. Baltimore, MD.

• Brodt, S. E., & Gross, M.A. (2008). Repairing trust through the kindness of strangers. Presented to the Conflict Management Division at the Annual Meeting of the Academy of Management, Anaheim, CA.

• Gross, M. A., Hopkins, W.E., & Hopkins, S. A. (2008). The moderating effects of cultural identity on international negotiation outcomes: Extending the Milliken and Martins framework. Presented at the annual meeting of the International Association for Conflict Management, Chicago, IL.

• Gross, M. A., Hogler, R., & Byrne, Z. (2007). Tightening the ties that bind: Non-union arbitration, organizational justice and governance in the academy. Presented to the Conflict Management Division at the Annual Meeting of the Academy of Management, Philadelphia, GA.

• Gross, M. A. (2006). Management E-Media. A professional development workshop presented at the Annual Meeting of the Academy of Management, Atlanta , GA.

• Hopkins, W. E., Gross, M. A., Hopkins, S. A. (2006). Diversity and absorptive capacity in temporary work groups. Presented to the Gender and Diversity in Organizations Division at the Annual Meeting of the Academy Management, Atlanta, GA.

• Gross, M. A., Ashforth, B. Bies, R. & Jones, T. (2005). Stepping into the shadow: Researching negative emotions at work. A professional development workshop presented at the Annual Meeting of the Academy of Management, Honolulu, HI.

• Gross, M. A. (2005). Victim Offender Mediation in the United States. Presented in a showcase symposium for the Conflict Management and Social Issues in Management Divisions at the Annual Meeting of the Academy of Management, Honolulu, HI.

• Hogler, R. & Gross, M. A. (2005). Management and metaphor: Aspects  of meaning in organizational communication. Presented to the Talk and Text: Rhetoric, Reality and Research Stream at the annual Critical Management Studies Conference, Cambridge, England.

• Gross, M. A., Hopkins, W. & Hopkins, S. (2005). Conflict escalation/de-escalation in family business succession. Presented at the annual meeting of the International Association for Conflict management, Seville, Spain.

• Hopkins, W. Hopkins, S. & Gross, M. A. (2004). Recomposition theory: An extension and contextual assessment. Presented to the Organizational Behavior Division at the annual meeting of the Academy of Management, New Orleans, LA.

• Gross, M. A., Kidder, D., McGloin, G., Corbett, C., Brommer, A., & Fitzgerald, K. (2004).  Current Trends in Victim/Offender Mediation:  Theory, Research, and Practice.” Presented at the annual meeting of the International Association for Conflict Management, Pittsburgh, PA.

• Hogler, R. & Gross, M. A. (2004). Industrializing academic labor: Journal rankings, business schools, and the value of faculty research. Presented to the Critical Management Studies Division at the annual meeting of the Academy of Management, New Orleans, LA.

• Gross, M. A., Hopkins, W. & Hopkins, S. (2003). Managing conflict in family business successions: A goal-oriented approach. Presented to the Organizational Behavior Division at the annual meeting of the Decisions Sciences Institute, Washington D.C.

• Gross, M. A. (2003). Verbal aggression, managing conflict and employee voice. Presented to an All-Academy Symposium panel at the annual meeting of the Academy of Management, Seattle, WA.

• Gross, M. A., McLean-Parks, J. & Smith, f. (2003). Negotiation and mediation skills for teaching professionals. An Academy of Management Community Outreach Workshop presented at the annual meeting, Seattle, WA.

• Gross, M. A. (2002). Teaching Emotion in Organizational Behavior. Presented at the 29th Annual Meeting of the Organizational Behavior Teaching Society, Orange, CA.

• Gross, M. A. (2001). Managing the relational features of the enterprise: Conflict goal type and family business succession. Presented at the annual meeting of the Academy of Management, Washington, D.C.

Courses Previously Taught

Graduate Courses (MBA - Colorado State University):

• Negotiation and Conflict Management - Executive MBA Program in Denver, CO

• Strategic Human Resource Management - Executive MBA Program in Denver, CO at the VA Hospital

• Negotiation and Communication -  Executive MBA Program in Denver, CO at the VA Hospital

• International Business - Executive MBA Program in Denver, CO

• Managerial Communication Strategies - Evening MBA Program in Fort Collins, CO

Graduate Courses (MBA - Arizona State University):

• International Negotiations

• Prevention Strategies for Workplace Aggression

Undergraduate Courses (Colorado State University):

• Negotiation and Conflict Management

• Organizational Behavior

• Human Resource Management

Undergraduate Courses (Arizona State University):

• Organizational Behavior

• Managerial Decision Analysis

• Leadership and Social Responsibility

• International Management

Memberships

• Academy of Management

• The International Association for Conflict Management