Ajay Menon
Dean's Office

Contact Information
Office Number: 129
Office Phone: (970) 491-2398

Education
Ph.D. from University of North Texas, Denton, TX, 1991
M.B.A. from University of Texas - Pan American, Edinburg, TX, 1986
B.Sc. in Chemistry from University of Bombay, Bombay, India, 1982
Articles
Determinants of Customer Benefits in Business-to-Business Markets: A Cross-Cultural Comparison,
Journal Of International Marketing, October 2005
Towards a Conceptualization and Empirical Estimation of Customer Value in Business-to-Business Markets
Journal of Business-to-Business Marketing, July 2004
The Influence of Relational Characteristics on the Satisfaction-Loyalty Linkage
Journal of Business-to-Business Marketing, February 2004
Antecedents and Outcomes of New Product Development Speed: A Propositional Inventory Germane to Marketing,
European Journal Of Marketing, Vol.38, No. 1/2, pages 209-223, 2004
Organizing for New Product Quality: Expected and Unexpected Consequences
Journal Of Business Research, 2004
Strategic Inertia Determinants: Analyzing the Firm Size, Middle Management, Competitive Intensity Mix.
Proceedings of the Western Decision Sciences Institute Annual Meeting, Kuai, Hawaii, April 2003
Organizing for New Product Development Speed and the Implications for Organizational Stress,
Industrial Marketing Management, Vol.31, No. 4, pages 349-356, July 2002
Antecedents and Outcomes of New Product Development Speed: An Interdisciplinary Conceptual Framework,
Industrial Marketing Management, Vol.31, No. 4, pages 317-328, July 2002
Determinants of Customer Benefits in Business-to-Business Markets: A Cross-Cultural Comparison
2000 American Marketing Association Winter Educators Conference, San Antonio, Texas, February 2000
Towards a Conceptualization and Empirical Estimation of Customer Value in Business-to-Business Markets
2000 American Marketing Association Winter Educators Conference, San Antonio, Texas, February 2000
The Effect of Organizational Factors Germane to Marketing on New Product Development Speed,
1999 Australian and New Zealand Marketing Academy Conference, Sydney, Australia, Nov/Dec 1999
Managing Perceived Product Value, Satisfaction, and Loyalty: Moderators and Outcomes,
1999 Academy of Marketing Science Conference, Coral Gables, Florida, May 1999
Managing Customer Loyalty in Buyer Seller Relationships: The Influence of Relational and Market Characteristics,
1999 American Marketing Association Summer Educators Conference, San Francisco, CA, August 1999
Evolving Paradigm for Environmental Sensitivity in Marketing Programs: A Synthesis of Theory and Practice
Journal Of Marketing Theory & Practice, Vol.7, No. 2, 1999
Time-to-Market: The Benefits, Facilitating Conditions, and Consequences of Accelerated Product Development,
Journal is not in list - being petitioned, 1999
Managerial and Strategic Implications of Customer Loyalty: A Basic Framework,
Twenty-Sixth Annual Meeting of Western Decision Sciences Institute, Kamuela, Hawaii, March 1997
Product Quality: The Impact of Interdepartmental Interactions,
Journal Of The Academy Of Marketing Science, Vol.25, No. 3, pages 187-200, Summer 1997
Enviropreneurial Marketing Strategy: A Conceptual Framework for Developing Effective Strategy-Ecological Relationships,
Journal Of Marketing, Vol.61, No. 1, pages 51-67, January 1997
Antecedents and Consequences of Environmentally-Based Marketing Programs: A Conceptual Framework,
1996 American Marketing Association Educators Conference, San Diego, CA, August 1996
Dimensions of Quality: Considerations In The Context of Consumer Goods,
Journal Of Marketing Management, Vol.5, No. 1, pages 1-16, Spring/Summer 1995
Towards A Framework for Technology in Service Encounters,
Journal Of Managerial Issues, Vol.7, No. 4, pages 481-496, Winter I 1995
Multidimensional Components Of Quality and Strategic Business Unit Performance: A PIMS Test,
Journal Of Managerial Issues, Vol.7, No. 4, pages 449-465, Winter I 1995
The Role of Organizational Characteristics in Speeding the New Product Development Process: Recommendations for a Rapidly Changing Marketplace,
1994 American Marketing Association Educators' Conference, San Francisco CA, August 1994
The Role of Behavioral Intentions in Turnover of Salespeople,
Journal Of Business Research, Vol.29, No. 3, pages 179-188, March 1994
Dimensions of Quality: A Contingency Framework and Strategic Implications,
1993 American Marketing Association Educators' Conference, Boston: MA, 1993
Modeling Technology in Service Operations,
1991 Southern Management Association Conference, Atlanta, Georgia, November 1991
Business Related Values in India, Mexico and the United States,
1985 American Institute of Decision Science Conference, November 1985
Managerial Values in Four Cultures: Implications for Multinationals,
1985 Southern Management Association Conference, Orlando, Florida, November 1985
An Adaptive Expectation Model to Track the Effects of Unemployment and the Mexican Peso Devaluation on Crime in the Lower Rio Grande Valley,
1984 North American Economics and Finance Association International Conference, Mexico City, Mexico, July 1984
Awards, Honors, and Grants
Best Paper Award from Journal of Business-to-Business Marketing, 2005
Tamer S. Cavusgil Award for Best Article from Journal of International Marketing, 2005
Best Paper Award, Marketing Strategy Track from American Marketing Association Summer Educator's Conference, 1999
Best Overall Paper from American Marketing Association Summer Educator's Conference, 1999
Commitment to Academic Advancement Certificate of Appreciation from Delta Sigma Pi, Colorado State University, 1995
Outstanding Academic Contribution Award from Mortar Board Honor Society, Colorado State University, 1995
Professor of the Year from Business College Council, Colorado State University, 1994
Outstanding Business Faculty from International Fraternity of Delta Sigma Pi, Colorado State University, 1993
Mortar Board Top Prof Award from University of Texas, 1989
American Marketing Association Doctoral Consortium Fellow from Harvard Business School, Cambridge, MA, 1989
President's Merit Scholarship from University of North Texas, 1987
Presentations
Strategy Implementation in Marketing: A Synthesis and Conceptual Framework
AMA Winter Educator's Conference, St. Petersburg: Florida, St. Petersburg, Florida, February, 1999
Neil Morgan, Ajay Menon, Bernard J. Jaworski
Managing the Internal Organization to Improve Salesperson Performance
1997 Academy of Marketing Science - World Marketing Congress, Kuala Lumpur, Malaysia, Kuala Lumpur, Malaysia, June, 1997
Bernard J. Jaworski, Ajay Menon
Environmentally-Based Marketing Programs: A Strategic Approach To Enhancing Market Performance
1993 American Marketing Association Educators' Conference, Boston: MA, Boston, Massachusetts, August, 1993
Ajay Menon, Anil Menon
Marketing Implementation: Overview and Research Directions
1992 American Marketing Association Educators' Conference Chicago: Illinois, Chicago, Illinois, August, 1992
Ajay Menon, Bernard J. Jaworski
 
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